Sahaj Parivartan Pvt. Ltd. 30, Nehru Gali-A, Block-2, Sant Nagar, Burari Delhi-110084

Mon-Fri, 10:30 AM-4:30PM

Buy Back / Exchange / Refund Policy


Sahaj Parivartan Pvt. Ltd. Buy Back Policy for Customers / Independent Distributors: Customers / Independent Distributors may return the products within 30 days of invoice as follows:

Thanks for shopping with us. Sahaj Parivartan Pvt. Ltd. stands behind the quality of its products and guarantees your satisfaction. If for any reason you are not completely satisfied with the products, you may return it within 30 days from the date of Invoice of the product which should be notified within one week from purchase as per the terms of the Refund Policy.

1. If the product is in marketable** condition and is returned within 30 days of invoice date accompanied by the original invoice 10 % of the amount will be deducted towards handling charges and rest of the amount as refund will be given.

2. If the product is in marketable** condition and is returned within 30 days of invoice date not accompanied by original invoice, then refund after deduction of GST* / Taxes levied will be and handling charges will be given.

3. If the product is in Unmarketable*** condition and is returned within 30 days of invoice date refund value will be assessed by Returns officer and appropriate value will be given.

*GST (Goods & Services Tax) **Marketable refers to products that are unopened and sealed. ***Unmarketable are products, which have been opened and seal broken.

If you need to change the products you may need to have the original customer order receipt copy. Thereafter, the Customer / Independent Distributor can exchange the products from the Company within 30 days from the date of invoice and must submit the following at the time of exchange and help us in our services:

I.Product Return Form Copy of Purchase bill.
II.Products in original packing and condition.
II.New product should be of equal or higher value in price.

Once we have received your item we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. In the event the return of a Product is duly accepted by Sahaj Parivartan Pvt. Ltd.

the value of such Product, will be calculated as per Section A points no. 1, 2 & 3 and will be refunded to Customer / Independent Distributor either to the bank account provided by the Customer / Independent Distributor for such refund, or to the payment instrument of the customer / Independent Distributor from which payment was made.

Sahaj Parivartan Pvt. Ltd. shall have the sole discretion to determine the mode of reversal from the above options. No cash refunds under any circumstances will be made.

You will be responsible for paying your own shipping cost for returning your items. Shipping costs are non-refundable.
In some exceptional cases, if the cost of the shipping is paid by the company the shipping cost of the return product will be deducted from the refund amount.

You will be responsible for paying your own shipping cost for returning your items. Shipping costs are non-refundable.
In some exceptional cases, if the cost of the shipping is paid by the company the shipping cost of the return product will be deducted from the refund amount.

1. The Customer / Independent Distributors must return the product(s) to our head office personally or by courier.

2. Period of return for products is calculated as the number of days from the Invoice Date, to the date of receipt at the Sahaj Parivartan Pvt. Ltd. Head Office.

3. Condition refers to the condition in which the stock is received back from the Customer / Independent Distributor as a return. The product can be 'marketable' or 'unmarketable' depending on the condition of the returned stock as assessed by the Returns executive at the Sahaj Parivartan Pvt. Ltd. dispatch and Delivery office.

4. The Product Return Policy does not apply to open packs of literature and videos or other sales and marketing aids.

5. Total returns cannot exceed the quantity appearing on the Invoice.

6. SP adjustment of Products returned shall be processed in the same Payout. Total SP of the returned products will be deducted from the returning Customers / Independent Distributors account.

7. If customers / Independent Distributors return products directly to Sahaj Parivartan Pvt. Ltd., SP adjustment shall be done from the payout account & any excess amount paid shall be recoverable from the Customers / Independent Distributors.

8. The return process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated by Sahaj Parivartan Pvt. Ltd. at the time of purchase of the Product.

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